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Privacy Policy

Privacy Policy

This Privacy Policy describes how The Craftique Store (“we”, “us”, “our”) collects, uses, and protects your personal information when you visit or make a purchase from our website.

By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following information:

  • Name, phone number, email address, and shipping/billing address

  • Order details and purchase history

  • Payment-related information (processed securely via third-party payment gateways)

  • IP address, browser type, and device information

We do not store your card or payment details.

2. How We Use Your Information

Your information may be used to:

  • Process and deliver orders

  • Communicate order updates via WhatsApp, email, or SMS

  • Provide customer support

  • Improve our website, services, and user experience

  • Comply with legal and regulatory requirements

3. Sharing of Information

We do not sell or rent your personal information.

Your data may be shared only with:

  • Payment gateway providers

  • Shipping and courier partners

  • Service providers required to fulfill your order

All third parties are required to protect your information.

4. Cookies & Tracking Technologies

  • We use cookies to enhance user experience and website functionality

  • Cookies help us understand user behavior and improve our services

  • You may disable cookies in your browser settings, though some features may not function properly

5. Data Security

  • We take reasonable steps to protect your personal information

  • Secure servers and trusted platforms are used to prevent unauthorized access

  • However, no online transmission is 100% secure

6. Your Rights

You have the right to:

  • Access, update, or correct your personal information

  • Request deletion of your personal data (subject to legal requirements)

  • Opt out of promotional communications at any time

7. Third-Party Links

Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of such websites.

8. Changes to This Policy

  • We reserve the right to update this Privacy Policy at any time

  • Changes will be posted on this page with immediate effect

9. Contact Information

For any questions or concerns regarding this Privacy Policy: