Free shipping above Rs. 499 across India

Terms and Conditions

Terms & Conditions

Welcome to The Craftique Store.
By accessing or using our website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before placing an order.

1. General

  • These Terms & Conditions apply to all users of The Craftique Store

  • By using this website, you confirm that you are at least 18 years old or accessing the site under parental supervision

  • We reserve the right to modify these terms at any time without prior notice

2. Products & Services

  • All products listed are subject to availability

  • We make every effort to display product images and descriptions accurately

  • Minor variations in color, size, or design may occur due to lighting, screen settings, or handmade nature of products

3. Pricing & Payments

  • All prices are listed in INR, unless stated otherwise

  • Prices are subject to change without notice

  • We reserve the right to refuse or cancel any order due to pricing errors or stock issues

  • Payments must be completed at checkout using available payment methods

4. Order Acceptance & Cancellation

  • Orders are accepted only after successful payment

  • Orders can be cancelled only before dispatch

  • Once shipped, orders cannot be cancelled or modified

5. Shipping & Delivery

  • Shipping timelines are estimates and not guaranteed

  • Delays caused by courier partners, customs, or unforeseen circumstances are not the responsibility of The Craftique Store

  • Customers are responsible for providing accurate shipping details

6. Returns & Refunds

  • Returns or refunds are governed by our Return & Refund Policy

  • An unboxing video is mandatory for any damage or missing item claims

  • We reserve the right to approve or reject return or refund requests

7. Intellectual Property

  • All content on this website, including images, text, logos, and designs, is the property of The Craftique Store

  • Unauthorized use, reproduction, or distribution is strictly prohibited

8. User Conduct

You agree not to:

  • Use the website for any unlawful purpose

  • Attempt to interfere with the site’s security or functionality

  • Provide false or misleading information

9. Limitation of Liability

  • The Craftique Store shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website

  • Our liability, if any, shall be limited to the value of the product purchased

10. Governing Law

  • These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India

  • Any disputes shall be subject to the jurisdiction of Indian courts

11. Contact Information

For any queries related to these Terms & Conditions: